Shipping policy

Thank you for shopping with ASK Fitted. We’re excited to get your pieces to you.

Processing Time

All orders are processed within 3–5 business days. Please note that processing times may be slightly longer during launches, restocks, or high demand periods.

Shipping Time

Once your order has been shipped, estimated delivery times are as follows:

• Jamaica: 3–5 business days

• International: (Available soon)

Please note that shipping times may vary depending on your location and carrier delays.

Delivery

Local delivery is available within Montego Bay only.

After payment has been verified, customers will be contacted via WhatsApp to arrange delivery or collection at a designated public location. 

Please allow 3-5 business days for local delivery.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way. 

Customs & Duties (International Orders)

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

Incorrect Address

Please ensure that your shipping address is correct at checkout. ASK Fitted is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Delays

While we do our best to ensure timely delivery, ASK Fitted is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Lost or Stolen Packages

Once your order has been shipped, ASK Fitted is not responsible for lost or stolen packages. If you experience any issues, please contact your local carrier.

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If you have any questions regarding your order, feel free to contact us at [askfitted@gmail.com].

Thank you for supporting ASK Fitted